01 / Describe
Tell us the issue
Choose the relevant service and describe what has happened.
How the household help desk works
One conversation. A clearer next step.
Explain the household problem and share your location. The desk reviews your enquiry, clarifies what is needed and can discuss a suitable service where coverage is available.
Request help →What to prepare
A short description of the job, your postcode and any useful photos or details. Never include financial or sensitive personal information in a first message.
Start an enquiry →Step by step
From household problem to professional help
02 / Locate
Share your area
Your postcode helps the desk check which services may be available locally.
03 / Discuss
Understand the next step
We can clarify your requirements before discussing a possible introduction to an appropriate professional.
Availability and response times are not guaranteed. For gas leaks, fire or immediate danger, contact the appropriate emergency service rather than using this desk.
Start a household enquiry →